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Are there Minimum Order Requirements?
We have low minimum order requirements to help even the smallest business get started with your own “Exclusive Skin Care” brand. We are so confident that you will love our products and personalized label designs that you only need to order 6 units per SKU.
is there a set up fee?
For new customers' opening orders up to $500.00 - there is a $45.00 set-up-fee. If your order is over $500.00 - the set up fee is waived.
Can I purchase Samples?
Yes. We support your growing business by offering a sample kit.
can I select a pre-designed label?
Yes. Pre-designed label templates are available. Your company name and website address can be printed on these labels to provide your products a unique upscale image. We print full color on a high quality media that compliments your chosen packaging option. Already, have your own logo or label design? Please see our requirements if you choose to use your own artwork.
Can I add “bar codes” to my labels?
Yes. If you already have been registered and have a bar code, send your info with your purchase order. To obtain your UPC Registration Number, go to www.gs1us.org/ for more information.
Can I use my own artwork designs instead of your pre-designed labels?
Yes! We require a high resolution graphics file preferably eps, ai, or pdf in order to process your order. We will provide you a full color proof for your approval. Once we receive your final approval, the turn around time for the first order is approximately 14-21 days. After initial first order and your information and label are set up in our system, turn around time for future orders is typically 7-10 days
What if I need help with a logo?
If you do not have your own logo or label design, our In House Graphic Designer will work with you to create a custom design that will help you position your own proprietary brand. Call us for more information.
How do you ship my order?
We use UPS, our most reliable, and cost affective method to ship your products.
Freight is additional to the price of the products. We can give you a quote based on the size of your order. Just give us a call.
What form of payment do you accept?
We accept Visa, Master Card, and business checks with pre-approval. All orders are paid in full at time of shipping. No exchanges, refunds or returns are accepted on any of our products as we consider all orders custom.
What do I do if something is damaged?
Call us as soon as you can. We understand that unforeseen events can happen. We want you, the customer to be 100% satisfied. We will listen to your concerns and do our best to help you solve the problem. We believe in strong relationships =successful business!
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