Global Beauty Newsletter                                         toll free 866.290.4290
February 2008 / Vol 1
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STAY COMPETITIVE IN 2008

As 2008 begins we all have an opportunity to take a fresh look at our business and set new goals. One of my goals is to develop a useful skincare business newsletter that will bring you tips and strategies to grow your business.

In this newsletter I will recommend books and/or articles that are relevant to the salon owner. As business owners we need to continue to brand ourselves in a way that makes us each stand out in an overcrowded field. Today our clients have too many choices and too little time. Spa owners need creative ways to engage, retain and reward those clients most important to our bottom line. I hope to give you ideas and tips for doing this.

I also will share with you salon business solutions provided by my colleagues. I would love to hear from you if you are looking for products, services and other resources that we can post for our community of committed spa business owners to take advantage of.

Best Wishes,

Ellen Clark,
President Global Beauty

Distinctive Private Label Skincare
Prestige & Performance are Yours


LATEST NEWS

We have recently made some amazing improvements to our product line. We have added chemical peels, new packaging options, and a customized technical manual for staff product knowledge. We are also now providing branded marketing collateral in PDF format, enabling you to download and save customized materials.


New Platinum and Golden
Packaging

WEBSITE RE-LAUNCH

We have re-designed our website to better serve our clients, both current and future. Visit www.globalbeauty.net to see our new packaging, learn about our new Masks and Peels and order a Sample Kit online.


PRODUCT SPOTLIGHT - FEBRUARY SPECIAL

Intensive Hand & Body Lotion: Great for Dry Skin

Our Intensive Hand & Body Lotion helps heal dry, rough, or cracked skin on the hands and feet. This advanced formula contains a combination of Urea, Lactic Acid and plant lipids that will soften, smooth and provide moisture to the skin. It contains Benzalkonium Chloride, a rapidly acting disinfectant, active against both gram negative and gram-positive bacteria and certain viruses, fungi, yeasts, and protozoa.   

 Call for Details.


SKINCARE FOCUS

Some of you know that I also own Control Corrective Skincare Inc. and feel passionate about manufacturing high performance products that get results. As a former salon owner, I was concerned with bringing in new customers, but I was far more concerned with Retention and Return On Investment (ROI). Retention and Return on Investment are two critical areas that you must analyze. If you are good in sales, you can sell anything one time, but will the customer return for more?

Three years into salon ownership (around 1989), I had two busy estheticians quit to start their own skincare practice, and proceed to contact all our facial customers, offering them free facial services on all the series' we had pre-sold. While I understood that a few of their very close customers might go with them, I had no idea they would contact everyone. As expected, those first few months after their leaving was slow. By around month six, a large percentage of the clients that tried them, came back to us. However, had it not been for our product retail sales, we could have been out of business! Even the clients that went to them for facials for the first few months, still came into our spa to pick up their products. Fortunately, the story had a happy ending.

I strongly believe in branded product and private label. Everyone’s business has different needs. Branded products can bring people in the door, and Private Label gives you “brand equity”. Both are important for sustained business growth and helping to shape your unique business personality.To retain customers you must exceed their expectations in services and also in product quality and selection. To increase your ROI, you need a client to return to purchase the products more than once.

The above story illustrates how vulnerable we can be as salon owners, and how high quality products, whether branded or private label, must offer something special so that your clients come back to purchase more.


SEE US IN LAS VEGAS ! !

We will be exhibiting at the IECSC Las Vegas Show, June 28-30.  Come test more of the line, meet our sales team and let us help you continue to develop branding concepts to set you apart from your competition. 

Our booth # is 1865. We are scheduling client appointments for the show. Please let us know if you would like to schedule a specific time to meet and discuss getting started with your own private label skin care products.

VALENTINE'S DAY TRIVIA

Heart

In the United States, 64% of men do not make plans in advance for a romantic Valentine’s Day with their sweethearts.

The Italian city of Verona, where Shakespeare’s lovers Romeo and Juliet lived, receive about 1,000 letters addressed to Juliet every Valentine’s Day.

More than 35 million heart-shaped boxes of chocolate will be sold for Valentine’s Day.

In 1866, candy manufacturer NECCO made the first “Conversation Hearts” – then called “Motto Hearts.” According to NECCO, 8 billion of these little candies are sold between January 1 and February 14.

110 million roses, the majority red, will be sold and delivered in a three day time period.

15% of U.S. women send themselves flowers.

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